Volunteering at Brockholes

Over 150 volunteers have now been recruited, inducted and trained to begin volunteering at Brockholes, an enormous thank you to all who are helping it make such a big impact on our visitors!

However, we still need your help! There are a number of very important roles that we need volunteers to help out with, from helping in the Visitor Centre or offices to chatting to the public about the Nature Reserve and wildlife out on site. A lot of these are at weekends, where we are asking for a minimum of two weekend days a month. 

Please have a look below at roles (you can click on the titles to download a full role description) which might suit you and click here to register, mentioning Brockholes and the role on the form. 

Due to the overwhelming success of our Retail and Visitor Services team we are currently recruiting in these areas.

The Roles

Volunteer Volunteering Manager  Volunteers are the face of Brockholes and their energy and enthusiasm for the project creates a wonderful visitor experience.At Brockholes we have a volunteering team of 200 people, which is growing fast. The role will focus on the day-to-day running of the volunteering team and supporting the Events and Communications Manager.This is an exciting opportunity to get involved with all aspects of a busy nature reserve and tourist attraction. Our volunteers are vital to the day to day running of Brockholes from conservation and land management, retail and visitor services, to events and conferencing.  Good  volunteer  support and management is essential for creating a happy and dynamic volunteering team. 

Retail Team: As a member of the retail team you will provide a warm welcome for visitors in our lovely shop, making their shopping experience an enjoyable one.  You will be trained to have a good knowledge of all the exciting local products we have to sell so that you are able to assist visitors with their purchases and help to keep the display areas presentable. We really need volunteers to help with busy times at weekends, giving a minimum of two weekend days a month.

Visitor Services Assistants: As a member of the visitor services team you will provide a warm welcome for all visitors to the visitor centre. With your knowledge of the reserve and the events and activities that are taking place, you will be an ambassador for the Wildlife Trusts and promote membership. You will be able to help visitors plan their visit and answer all the questions they might have. We really need volunteers who can help in the Visitor Centre at weekends, so if you are available please get in touch. 

Activity Volunteers: You will be responsible for designing and delivering fun activities for children totake part in at the visitor centre at weekends – from cut out kingfishers to easter egg hunts. This role will need crafty, friendly people who like getting stuck in! Volunteers are needed to help out a minimum of two weekend days a month.

Maintenance Team: The Maintenance team work alongside the Buildings & Maintenance Technician, carrying out general maintenance tasks and helping with site checks, keeping the bird hides tidy, and fixing things at the Visitor Centre and across the reserve. We need volunteers to help on Tuesdays, Thursdays or Saturdays.

Reserve Guides: Our Reserve Guides will provide a constant presence on the reserve and at the hides, answering questions ranging from ‘what is that bird?’ to ‘where is the toilet?’.  They will provide a reassuring and friendly face for our visitors, helping them to make the most of their visit.  They will also act as our ‘eyes and ears’ on the reserve and report any problems encountered on the reserve. We particularly need chatty and friendly volunteers who can help out at weekends when we are most busy, so if you are available please give us a shout!

Each volunteer will be required to undergo a minimum of 1 and a half days training before they start. If you’d like to find out more or ask questions about any of these roles do not hesitate to get in touch with Catherine Haddon, Volunteering Support Officer on 01772 324 129 or email volunteer@lancswt.org.uk